Privacy Policy

The Devon Kitchen Company
Website: www.thedevonkitchencompany.co.uk
Business name: Thedevonkitchencompany Limited
Country of operation: United Kingdom

Last updated: 11/02/2026

1. Introduction

Thedevonkitchencompany Limited ("we", "us", "our") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website www.thedevonkitchencompany.co.uk or contact us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Thedevonkitchencompany Limited is the data controller responsible for your personal data.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: hello@thedevonkitchencompany.co.uk
Telephone: 01752 922179
Registered Address: 140 Vauxhall Street, Plymouth, PL40DF

3. What Personal Data We Collect

We may collect and process the following data:

Information You Provide to Us

  • Name

  • Email address

  • Telephone number

  • Any information you include in contact form enquiries

This information is collected when you:

  • Submit a contact form

  • Enquire about our showroom or services

  • Communicate with us by email or phone

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of visit

  • Referring website

This information is collected via cookies and analytics tools.

4. How We Use Your Information

We use your personal data to:

  • Respond to enquiries

  • Provide information about our kitchen design services

  • Improve our website and customer experience

  • Monitor website performance and marketing effectiveness

We do not sell your personal data.

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Legitimate Interests – to respond to enquiries and improve our services

  • Consent – where required for cookies and tracking technologies

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Analyse website traffic (Google Analytics)

  • Support marketing and advertising (Meta Pixel)

You can control or disable cookies through your browser settings.

For more information, please see our [Cookie Policy].

7. Third-Party Services

We use trusted third-party services including:

  • Google Analytics – to analyse website usage

  • Meta (Facebook) Pixel – to measure marketing performance

These providers may process data on our behalf in accordance with their own privacy policies.

8. Data Retention

We retain personal data only for as long as necessary to:

  • Respond to enquiries

  • Maintain business records

  • Comply with legal obligations

Contact form enquiries are typically retained for up to 12 months unless ongoing communication requires longer retention.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against:

  • Unauthorised access

  • Loss or misuse

  • Alteration or disclosure

However, no internet transmission is ever completely secure.

10. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request transfer of your data

  • Withdraw consent (where applicable)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO Website: https://www.ico.org.uk

11. Data Transfers

We operate within the United Kingdom. Some third-party providers (such as Google and Meta) may process data outside the UK. Where this occurs, appropriate safeguards are in place in accordance with UK data protection law.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.